Mediphone Assist is accessible
24 hours a day, 7 days a week, on
Mediphone Assist
The travel assistance of the 3 Independent Health Insurance Funds
You can rely on your health insurance fund even when you're abroad! Thanks to Mediphone Assist, the travel assistance service of the 3 independent health insurance funds, you can enjoy your holiday or travel abroad without any worries.
Mediphone Assist is accessible 24 hours a day, seven days a week, on :
+32 (0) 2 778 94 94
If you unexpectedly need emergency medical care during your stay, you have to call Mediphone Assist within 48 hours!
Are you travelling abroad for your holiday?Before you leave, make sure that you find out the Covid measures applicable in the country and region where you’re staying. All the info can be found on https://diplomatie.belgium.be/en |
What can Mediphone Assist do for you?
- Pay the hospitalisation fees in a foreign hospital and certain other medical expenses;
- Repatriate the patient to Belgium if necessary for medical reasons;
- Give medical advice and exchange information with foreign doctors;
- Inform family members;
- Provide information about foreign hospitals, doctors, dentists, nurses and pharmacists.
All insured persons who paid their contributions for the complementary insurance from one of the 3 independent health insurance funds can call on Mediphone Assist.
After your return to Belgium, Mediphone Assist will also pay (via your health insurance fund) an additional reimbursement for urgent medical costs abroad.